No. 009 · 1983 · Palo Alto

Intuit

His wife hated paying bills. So he followed people home.

Tax season's landlord

Make my startup a legend
  1. 1 Palo Alto, 1983. She hates paying the bills.
  2. 2 He thinks: why not a computer?
  3. 3 A Stanford student writes the code.
  4. 4 Dozens of rivals. Nobody wants them.
  5. 5 Pay stops for months. They stay.
  6. 6 Their trick: follow customers home.
  7. 7 Simple enough to skip the manual.
  8. 8 Then they found April.
Founders
Scott Cook and Tom Proulx
Founded
1983, Palo Alto
What they do
TurboTax, QuickBooks and Credit Karma.

The story

Cook watched his wife struggle with the household bills and teamed up with a Stanford student to build Quicken. They nearly ran out of money early on, and survived by watching how customers really used it at home.